What information do you collect about me and why?
We collect and hold all delivery information, which includes order history and current orders. To increase security, and peace of mind for you, WE DO NOT RETAIN PAYMENT DETAILS (credit card/bank card details). These are handled by Protx (Subsidary of Sage) and Lloyds TSB only.

FQmagazine.co.uk may use your personal information as follows:
• To process your payments.
• To fulfil your order and administer your account.
• To pass information about you to agents, service providers and employees to carry out services.
• To disclose information about you to any relevant regulator if they require it or to anyone else if there is a legal duty to do so.
• To run any prize draw or competition you may enter.
• The information held about you, but not information held at credit reference agencies, may also be used to analyse your shopping preferences as part of FQmagazine.co.uk Shop marketing programmes. This may help them to select and tailor products, services or special discounts and to inform you about any of those FQmagazine.co.uk you may be interested to hear about.
• To send you brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss account details or for market or service research. In addition, we may include leaflets or brochures for complementary products or services from third parties with our statements and parcels.
• FQmagazine.co.uk may pass your personal information to carefully selected third parties to use for marketing.
• We may monitor or record telephone conversations with you to ensure consistent services levels, to prevent or detect fraud and for training purposes.